Conflict is an inevitable part of any team-related activity. It can be likened to cracks that ultimately form one giant fissure which leads to disorder. How a conflict is handled could be the difference between success and flurry of bad blood. Here are some tips on handling common conflicts in the workplace or at any team-related environment:
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How do you deal with members who are not up to the task? The most successful method is discussion and open communication. Avoidance prevents and delays resolution. The problem is best addressed quickly and directly. Keep in mind that once the discussion has culminated, the parties involved should leave feeling like they were treated fairly.
How do you end a partnership or tell someone you want to part ways? First, know exactly what must be said. Keep in mind the end goal of the conversation. Begin by talking about where the team is headed and the plan to get there to reduce the chances of being sidetracked by promises such as “let’s try to work it out.”
How do you avoid a heated debate? Disagreements commonly arise and it is only a matter of time until both parties engage in heated exchange. This cannot be avoided but it can be mitigated. At all times open communication should be established. Make sure that the problem is thoroughly addressed to minimize misunderstandings. The focus should be the resolution of the problem and each of the party’s position so that proposals toward a compromise can be formed. Practicing the conversation beforehand helps.
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| Image Source: vision-spark.com |
How do you avoid a heated debate? Disagreements commonly arise and it is only a matter of time until both parties engage in heated exchange. This cannot be avoided but it can be mitigated. At all times open communication should be established. Make sure that the problem is thoroughly addressed to minimize misunderstandings. The focus should be the resolution of the problem and each of the party’s position so that proposals toward a compromise can be formed. Practicing the conversation beforehand helps.
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| Image Source: blog.bluevision.com.au |
Be clear and concise, use neutral language, stay calm and keep emotions out of the discussion.
Emile Haddad of Seattle, Washington is a business mentor who teaches the importance of respect in the workplace. Learn more about innovative practices in the workplace setting here.
